Asigra Known Issues: The symbolic link cannot be followed because its type is disabled

After backup in various circumstances you may receive the above error, this is because by default remote to remote symbolic links are disabled. You can enable it with fsutil.

On the server you are trying to backup, open an elevated command prompt and run the following:

fsutil behavior query SymlinkEvaluation

You should see an output like the following:

Local to local symbolic links are enabled.
Local to remote symbolic links are enabled.
Remote to local symbolic links are disabled.
Remote to remote symbolic links are disabled.

Run the following command to enable remote to remote symbolic links:

fsutil behavior set SymlinkEvaluation R2R:1

Again run the following to check the change has taken place:

fsutil behavior query SymlinkEvaluation

You should now see the below output, showing that remote to remote symbolic links are now enabled

Local to local symbolic links are enabled.
Local to remote symbolic links are enabled.
Remote to local symbolic links are disabled.
Remote to remote symbolic links are enabled.