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LiveVault Reseller How To: Change The Subscription Plan For An Existing Customer

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Corey Tobin
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  1. Open the Web UI - https://cloudrecover.onlinebackup.com 
  2. Click on your Customer on the Left 
  3. On the properties Tab click the edit Properties button on the lower right 
  4. Click On the Settings Tab, then from the "Customer Subscription" drop down box select the new subscription, ie. for the ability to select up to 7 Years, select "Livevault Flexible Retention" 
  5. Click Save

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