LiveVault 7.7 System Requirements
Operating System |
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Clustered agents | 2-node clusters only, on the following operating systems:
Note: Disaster recovery of cluster nodes is not supported.
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File System |
For more information on Windows 2012, ReFS and data deduplication, refer to your Windows documentation. |
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Additional RAM |
128 MB of free memory under normal load. |
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Available Disk Space for Snapshot Cache |
15% to 20% free space to allow proper Volume Shadow Copy Service (VSS) function and prevent excessive fragmentation. CloudRecover recommends that VSS be configured to use a maximum size limit rather than be allowed to use unlimited shadow copy storage on the volume(s). By default, the maximum size use limit is 10% of the drive(s) where the snapshots are stored. Adjust the settings accordingly. For more information on configuring VSS snapshot limits, refer to your Windows documentation. |
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Data Directory Disk Space |
CloudRecover recommends you to select a location other than your root drive for the backup database files during installation of the agent software. The backup database files can grow to consume a lot of space, depending on the number of backup policies you create and the amount of data you are backing up. Optimally, the volume for the data directory should have at least 5 GB free disk space. |
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Data Directory on Windows Server 2012 |
CloudRecover recommends you install the data directory to a NTFS or ReFS formatted volume on Windows Server 2012. Do not select a Windows 2012 volume optimized for data deduplication for the location of the data directory.
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Data Protection Guidelines | The guidelines below should provide acceptable performance and incident-free service in most environments. You should not exceed these maximums without a review of the circumstances and expectations. If you experience problems in your environment, conforming to these guidelines is likely to be required.
Standard Backup Guidelines
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Application-Aware Requirements
This section specifies the operating system and application requirements for CloudRecover Backup and Recovery Service application-aware backups and restores.
ApplicationCompatibilityMicrosoft SQL-awareness |
Note: Disaster recovery for cluster nodes participating in a SQL Server 2012 AlwaysOn Availability Group is not supported.
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Microsoft Exchange-awareness |
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DPM-awareness |
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CIFS Collector Agent Requirements
This section specifies the hardware and operating system requirements for a CIFS Collector Agent.
ComponentCompatibilityCIFS Collector Agent |
A CIFS Collector Agent computer must meet all of the following requirements to protect NAS devices and CIFS share data:
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Administrative User Account | The user account used during CIFS Collector Agent configuration must meet the following criteria:
Note: Administrative privileges are required in order to back up ACLs on the CIFS shares and to restore files to the CIFS shares properly. If the user does not have administrative privileges to the CIFS shares, files may be backed up without the ACLs, and restores to the CIFS shares will fail.
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Virtual Machine Collector Requirements
This section specifies the hardware and operating system requirements for a Virtual Machine Collector.
ComponentCompatibilityVirtual Machine Collector |
A Virtual Machine Collector computer must meet all of the following requirements to protect virtual machines:
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VMware Versions supported by Virtual Machine Collector Agent |
VMware 5.0 and 5.1. |
VMware® vSphere® User Account Privileges |
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Changed Block Tracking (CBT) requirements |
For VMware’s Changed Block Tracking (CBT) to identify disk sectors in use with the special "*" change ID, the following items are required:
For more information, refer to your VMware documentation. |
Snapshot Quiescence |
For snapshot quiescence, the following item is required:
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TurboRestore® Appliance | A TurboRestore Appliance is mandatory for use with Virtual Machine Collectors. The appliance should be provisioned to the CloudRecover Backup and Recovery Service service prior to adding any Virtual Machine Collectors. |
Interoperability
This section describes the third-party software and hardware that works with the CloudRecover Backup and Recovery Service software. It also describes how CloudRecover Backup and Recovery Service complies with third-party requirements.
ComponentCompatibilityWindows Storage Server 2012 |
Due to differences in the hardware supplied by original equipment manufacturers (OEMs), CloudRecover recommends that you configure backup to protect volume and folder data. Do not configure backup to protect the System State and operating system volume. Disaster recovery of Windows Storage Server is not supported or recommended. To recover a Windows Storage Server computer, rebuild the computer with the assistance of your OEM, and then submit a restore request for the computer's data. |
UNIX System Requirements
The following are minimum system requirements for UNIX agents.
To use the CloudRecover Web Management Portal, you must use a Windows system using Internet Explorer 8.0 or later.
ComponentCompatibilityOperating System | Red Hat Enterprise Linux ES 3 and 4, 32-bit (for x86 architecture only)
openSUSE Linux 10.0, 32-bit |
File System |
Red Hat: ext2 and ext3 SUSE Linux ReiserFS |
Additional RAM |
256 MB of free memory under normal load |
Available Disk Space | 5% free disk space |
Data Protection Guidelines | 500 GB recommended maximum policy size.
1 TB recommended maximum data protected. The guidelines above should provide acceptable performance and incident-free service in most environments, assuming capable hardware and fewer than 1 million files on the system. However, various factors can impact the actual backup performance, including the following:
These and other factors, and your own tolerance for backup times should determine how much data you protect on a single server with the CloudRecover Backup and Recovery Service software. |
Offline Restore Wizard (ORW) System Requirements
The Offline Restore Wizard can restore file system data for Windows and UNIX platforms listed in the CloudRecover software system requirements.
When planning to use the Offline Restore Wizard, consider the following items.
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The Offline Restore Wizard supports the restoration of two types of data:
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Files and directories from standard backup policies.
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Microsoft Exchange® Server data from Exchange backup policies.
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The Offline Restore Wizard is not intended to perform disaster recoveries (DRs) or to test the disaster recovery process. To correctly perform a disaster recovery, the newly-built recovering server must connect to the CloudRecover service to receive identity and policy information. This activity cannot be performed through the Offline Restore Wizard and must be performed from the Web Management Portal.
To run the Offline Restore Wizard you need a system that meets the following requirements:
ComponentCompatibilityOperating Systems |
Windows 2003 Server (32-bit) Windows 2008 Server (32-bit) The Offline Restore Wizard does not support installation on 64-bit operating systems. Install the Offline Restore Wizard onto 32-bit operating systems only.
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Clusters |
To support the offline restore of data from clustered CloudRecover agents:
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Microsoft .Net Framework | 2.0 or higher |
Microsoft Installer | 3.0 or higher. This is required by the Microsoft .Net 2.0 installation program |
Firewalls
CloudRecover Agents scan a variety of TCP ports to find an available port to communicate with the CloudRecover. If your Agent is not able to connect to CloudRecover, your firewall might be the source of the problem. If your firewall is the problem, then you must modify it to allow the Agent to establish a session with CloudRecover.
Proxy Servers
Agent computers cannot communicate through a Proxy firewall by default. However, you can modify many Proxy firewalls to allow access. See Help in the Configuration Wizard.
If you use a Microsoft ISA 2004, ISA 2006 or a different vendor's proxy server,contact us for assistance. These proxy servers have not been tested, however, CloudRecover has been set up to work with some other proxy servers that provide a client-side component with a Winsock proxy filter.
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