LiveVault How To: Redirect A Restore To Another Location Or Server (Windows)

CloudRecover lets you restore files to a different directory than the directory they were backed up from. You can also restore files to another computer on your network.

The two options can be combined; you can restore files to a different directory on a different computer. However, the computer you are restoring files to must have a Livevault agent running on it, and must have stored locally the same encryption key that the computer the data was backed up from had.

An agent computer can have encryption keys from multiple computers, but you must retrieve each of the keys individually.

Exceptions

• Never restore a System State to a different computer. This can cause that computer to fail.
• CloudRecover does not support redirected restore to a mounted network drive.
• CloudRecover does not support restore to a non-clustered volume of a clustered agent.
• CloudRecover does not support redirected restore from Windows to UNIX or vice-versa.
• You cannot perform a redirected restore of an Exchange policy when the restored version of Microsoft Volume Shadow Copy Service (VSS) does not match the current version. You must install the same version of VSS that exists in the restored version.
• If you are redirecting an Exchange restore to a different location when you have mount points and log files for a database, select Don't preserve directories.

Redirect Restored Files to Another Computer

To restore files to another computer on your network

1. Ensure that the computer you want to restore to has a local copy of the encryption key that the computer from which the data was backed up had. You will not be able to restore to this computer unless it has a copy of the exact encryption key of the computer from which the data was backed up.

To retrieve a copy of the encryption key

a. On the computer to which you are restoring to, run the LVRegister Configuration Wizard utility from the Start > Programs > LiveVault Backup > LiveVault Configuration Wizard  menu. Select the Restore Data from Another Computer option and click Next.

b. Select the Source Computer, and enter the Encryption Key Password for the source computer. You need to have access to the password for the source computer in order to perform this task.

c. Click Next to configure the computer.

2. Return to CloudRecover Web Management Portal. From the Restore Request page Options tab, select Redirect restored data to a different computer.

3. Select the agent computer to which you want to restore the files.

Redirect Restored Files to a Different Directory

To restore files to a different directory

1. Select the Redirect restored files to a different location check box.

2. To preserve the directory tree structure from which the files were backed up, select Preserve Directories. The directory structure must exist in the same form as it did when the files were backed up; if it is different, the backup directory structure is recreated, starting at the home directory.

 If you select Don't preserve directories, the files are restored at the directory you specify in the Path to restore to box. The directory tree is not preserved, all files are restored to the same directory, and directory and subdirectory names are restored as objects.

If you select Don't preserve directories and don't specify a path to restore to, the files are restored to the home directory. 3. In the Path to restore to box, enter the path of directory to which you want the files restored. For example, if you enter C:\Restored\Documents, recovered files are restored to the Restored\Documents directory of the computer mapped to the C drive.

Redirected Restore Windows Examples

For example, assume you choose the following files to restore:

C:\MyDocuments\Presentations\Sales1.ppt

C:\MyDocuments\Presentations\Sales2.ppt

C:\MyDocuments\Collateral\Datasheet.doc

Also assume you choose to redirect the files into the destination directory:

C:\Common

The placement of the restored files depends on whether or not you choose to preserve the directory structure:

• If you choose Preserve directories, the result is:

C:\Common\MyDocuments\Presentations\Sales1.ppt C:\Common\MyDocuments\Presentations\Sales2.ppt C:\Common\MyDocuments\Collateral\Datasheet.doc

•  If you choose Don't preserve directories, the result is:

C:\Common\Sales1.ppt C:\Common\Sales2.ppt C:\Common\Datasheet.doc C:\ mydocs presentations

You must choose to either maintain the entire directory structure (which includes the original root directory), or none of the directory structure. You cannot restore an identical directory structure without increasing the depth of the directory structure in the destination location. For example, you cannot achieve the following result from this redirected restore example:

C:\Common\Presentations\Sales1.ppt C:\Common\Presentations\Sales2.ppt C:\Common\Collateral\Datasheet.doc