Problem:
After upgrading to Agent version 7.76 or installing Agent Version 7.76 On windows 2012R2, the server may fail to boot after restart
Cause:
The LV_Tracker filter driver has a conflict with a specific registry key on some Windows Server 2012 R2 systems.
Workaround:
Select one of the options below:
1. Download and run the file linked below (2012R2_RegFix.reg)
Or
2. Create a txt file with the following lines: (Cut and Copy)
===========================================================================
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LV_Tracker\Parameters]
"FilesNotToBackupExclude"=dword:0
===========================================================================
Once saved as a txt, Change the file extension to .reg and execute.
Or
3. Manually modify the registry with the above information via regedit
Note:
- This workaround is ONLY intended for Windows 2012 R2 servers running any LiveVault 7.76 release.
- This fix should not cause any problem if used on other operating systems.
- This fix should NOT be used where it is not needed as it may override a future default setting.
- A reboot of the server is required for this to take effect.
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